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Managed and Professional Services | OpenMarket

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Services

Experience-led. Service Driven.

We get it. Even with the right tools, enterprise mobile messaging is a tricky path to navigate. We’ll guide you along the way or take the wheel so you can focus on the bigger picture.

Services

Experience-led. Service Driven.

We get it. Even with the right tools, enterprise mobile messaging is a tricky path to navigate. We’ll guide you along the way or take the wheel so you can focus on the bigger picture.

Our commitment to every OpenMarket customer

The way we see it, we can’t help our clients build Empathetic Interactions™ without leading the way. So, whether you’re using a single API or our entire suite of products, here’s what you can expect from us:

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Campaign management

Our account managers will give you the advice and support you need to build (and run) empathy-driven messaging campaigns.

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Data consultation

Tap in to our years of data-driven experience for custom analytics specific to your business and your campaigns.

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Smooth migration

We’ll help you migrate your SMS short codes with no downtime, no hassle, and no missed messages.

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Easy integration

Plug in the data and context your customers need, and our team will help you integrate our infrastructure with your back-end services.

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No-fuss carrier relations

We’ve spent the past 20 years developing relationships with carriers — and we’ll handle them so you can stay focused on building relationships with your customers.

OpenMarket professional services

We’re proud of our self-service platforms, but we know that there are certain circumstances that call for extra attention and a special level of care. And in those moments, you can count on us to unravel whatever complexities you may face in the mobile messaging universe.

Managed services

As much as we love our self-service products, we know that some businesses prefer to build the strategy and leave the technical execution to us.

We happen to love the nitty-gritty details of long and short-code technicalities, international regulations and reams of paperwork.

So, we’ll work with you to understand what you want to achieve — and then get on with delivering it.

Custom software solutions

Dealing with a legacy mobile messaging system? Need a custom platform to engage with your customers? Not a problem.

We’re old hands at developing robust and scalable integration services to connect our platform with existing business infrastructure.

If you’ve got precise, domain-specific requirements, we’ve got a team of in-house developers ready to design, build, and deploy top-notch solutions to meet those needs.

Full-service consultation

We like to think of ourselves as mobile messaging pioneers, but we got here by working hand-in-hand with businesses — helping them to rethink their entire customer journey.

Let us know what your business needs, and we’ll collaborate with your internal business team, engineers and third-party suppliers to design a strategic enterprise solution that delivers — all channels considered.

Let us build the right mobile messaging experience for you and your customers

Case Study

More than giving

See how we partnered with Cancer Research UK to create a custom SMS solution that quadrupled event sign ups.

CASE STUDY

More than giving

See how we partnered with Cancer Research UK to create a custom SMS solution that quadrupled event sign ups.

Support you can count on

Whether you’re doing it yourself, or you’re partnering with our team, we back all of our products and services with an ample supply of live guidance and resources when you need it most.

Technical Documentation

Specs, coding and more details for using our products and services.

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Resource Library

Strategic thinking and best practices on SMS, MMS, RCS and emerging mobile messaging channels.

Put our experience to the test

Let us use our 20 years of SMS, MMS, RCS and emerging channel expertise to serve you and your customers.

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Copyright © 2020 OpenMarket. All rights reserved


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