Measure and improve customer experiences delivered by your SMS, MMS and RCS campaigns.
Launch your campaign and watch the results roll in, live. Filter by variables like short codes, keywords, dates and destinations.
Get customised reports to see how your campaigns perform. Fix them on the fly and prove your value.
Pool your data to get a better understanding of what’s working and what’s not for every campaign.
Using OpenMarket’s SMS service gives us a direct line into knowing exactly what our guests want and need, even before they reach our hotel. We’re able to quickly gain insights into what pre-check-in information is most valuable, as well as important feedback on our overall guest experience.COO, Ginger Hotels