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RCS Messaging Services & Solutions | OpenMarket

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RCS messaging services

RCS is SMS on steroids. It lets you deliver interactive, app-like experiences straight to your customers’ SMS inboxes.

RCS MESSAGING SERVICE & SOLUTIONS

Create better, richer, more interactive experiences

RCS is SMS on steroids. It lets you deliver interactive, app-like experiences straight to your customers’ SMS inboxes.

All the features of an app without the app

  • 1
    Branding

    Customize messages with your brand log and colours

  • 2
    Rich media

    Create a more engagin experience with videos, GIFs, polls and more. all embedded into your messages.

  • 3
    Suggested Reply and action buttons

    Make it easier for your customers to get in touch

  • 4
    Verification

    Let customers know your messages are authentic

  • 5
    Eutomated responses

    Respond to customers in the momment with pre-programmed messages.

Your definitive guide to RCS

Read our ebook for an in-depth look at the features, use cases and benefits that set RCS apart from every other channel. Plus, see what we learned when we asked 2,000 customers to weigh in on the channel.


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Track every interaction

RCS creates all-new opportunities to capture data and get closer to your customers.

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Precise open rates

Know exactly when customers open your messages

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On-screen event tracking

See what resonates with your customers in real-time

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Custom call-back data

Empower your telesales team with insights based on customer actions

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Design, launch, and manage with indigo

Introducing indigoTM – a multichannel messaging platform that makes it easy to plan, design and launch entire SMS, MMS and RCS campaigns – with or without the help of developers.

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Design, launch, and manage with indigo

Introducing indigoTM – a multichannel messaging platform that makes it easy to plan, design and launch entire SMS, MMS and RCS campaigns – with or without the help of developers.

Get started with our RCS API

You can integrate RCS into your comms stack with our easy-to-use API. It’s always available, secure and infinitely scalable. Best of all, you can get up and running in a matter of days.

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Our global network

Deliver messages anywhere in the world

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Professional Services

The best RCS services in the business

Need help getting started? No problem. Want a custom analytics dashboard? We’ve got you. Worried about regulations? Our carrier relations team is on hand.

Service isn’t an add-on for us, it’s at the core of our business and underpins everything we do.

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PROFESSIONAL SERVICES

The best RCS services in the business

Need help getting started? No problem. Want a custom analytics dashboard? We’ve got you. Worried about regulations? Our carrier relations team is on hand. Service isn’t an add-on for us, it’s at the core of our business and underpins everything we do.

The conversion rates are blow-the-doors-off impressive.

Employee Review

Chief Digital Officer, Subway

RCS in action

We’ve seen the power of RCS firsthand. We helped Virgin Trains launch the world’s first commercial RCS campaign and our partner Mobivity has achieved some astounding results with Subway.

Read about both stories in our case study collection. You’ll learn:

  • How Subway used RCS to lift conversion rates by 140%
  • How Virgin Trains created a better app experience (without the app)
  • The massive impact RCS has on engagement rates
  • What it’s like to pioneer RCS

The results have been pretty phenomenal. We are now an absolute believer in RCS because our customers love it.

John Sullivan

Chief Information Officer, Virgin Trains

Visit London cuts apps out of the equation

Visit London is another RCS pioneer. They’re using it to create smoother, more natural customer experiences by delivering everything users need in-message. Customers can:

  • Browse activities in and around London
  • Check event timings and book tickets
  • Access maps and get directions

And they can do it all without downloading and booting up an app.

 

Get started with RCS

There’s no need to wait until every mobile operator and handset accepts RCS. Every RCS message you send through OpenMarket to customers that can’t yet receive it reverts to an SMS format – or an earlier RCS format. Simple.

Explore other channels

Explore more channels you can use to engage your customers.

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SMS Messaging

Still the bedrock of business-to-consumer communication.

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MMS Messaging

The simple way to add images and audio to your messaging.


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The nitty gritty

Download our datasheet for more detail on the key features of our RCS solution.

The nitty gritty

Download our datasheet for more detail on the key features of our RCS solution.


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Let's talk

Questions about pricing? Want to put our APIs to the test? We’re here for you.

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